Shipping Info & FAQ's
Shipping Times and Costs:
Most products are usually ready / dispatched within 1 to 3 working days.
Pick up is available from the North Canterbury area. Use code PICKUP at checkout.
Shipping within NZ
FREE Shipping NZ wide:
Small items such as greeting cards and stickers are sent via standard post (no tracking).
All prints and larger items are sent tracked via courier.
Items sent by courier and generally take 2-3 working days to arrive. Parcels sent in the Canterbury region often arrive overnight. These times are estimates only and can occasionally take longer, especially for rural addresses, so please allow up to 5 working days to receive your parcel from when it has been sent.
International Shipping:
Australia - Standard International Air or International Courier.
Standard shipping is not tracked and only available on orders under $80.
Standard International Air will cost $15.00
International Courier will cost $32.00
Orders over $150.00 will receive FREE Shipping to Australia.
Rest of the World - Standard International Air or International Courier.
Standard shipping is not tracked and only available on orders under $66.00
Standard International Air will cost $28.00
International Courier will cost $57.00
All prices on this site are in NZD.
Are your artworks protected by Copyright?
All artwork and products created by Leah are protected by copyright law. It is a legal offence to reproduce or re-print any of the images without written consent from the artist. This includes, but is not limited to, all physical items / artworks purchased, commissions, merchandise and any digital images of the artwork that can be found on this wesbite, social media or search engines.
Where are your products made?
What is a Fine Art Print?
What's the difference between Open Edition and Limited Edition Prints?
How does a print get produced from an original?
How do I take care of my print or original artwork?
Returns/Exchange policy:
We hope that you are happy with your purchase, however, if for some reason you are not, please make contact within 5 days of receiving your item to organise a refund or exchange. Customers are responsible for return shipping costs and original shipping costs can not be refunded. All custom orders and sale items are final sale with no exceptions.
If in the rare event that your item arrives damaged, please email info@leahingram.art with information and photos of the damaged item/s. In most cases we can replace the item for you, if we cannot offer a replacement then a refund may be given.
Stockist enquiries:
Please send your inquiries to Leah at info@leahingram.art or via the Contact Page. Please include information about your business in the message.
Wholesale enquiries are welcome.